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Record data

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  "cid": "bafyreid6ihw2ycozoiuwf3xs2raojte2ygt5unvjl27vmzkqb4zjrhu6r4",
  "value": {
    "text": "\"If waiting is an inevitable part of flowing through a service, could it become a benefit instead of a challenge? What if waiting could be thoughtfully designed to enhance — even enrich — the overall experience?\"\n\nLearn how we used service design to improve the waiting experience: hubs.li/Q03c3cCY0",
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          "mimeType": "image/jpeg",
          "size": 115282
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        "title": "How to Use Service Design to Improve Waiting Experiences",
        "description": "A Code for Canada Senior Service Designer applies a human-centered lens to the design of waiting."
      }
    },
    "langs": [
      "en"
    ],
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    "createdAt": "2025-03-19T13:36:52.239Z"
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}