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In Brazil, AI has been rolled out to help process social security requests. It’s sped up basic cases, but also led to large numbers of legitimate claimants, particularly among farm workers, having their claims rejected because of small errors on their submissions.

May 6, 2025, 11:35 PM

Record data

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  "value": {
    "text": "In Brazil, AI has been rolled out to help process social security requests.\n\nIt’s sped up basic cases, but also led to large numbers of legitimate claimants, particularly among farm workers, having their claims rejected because of small errors on their submissions.",
    "$type": "app.bsky.feed.post",
    "embed": {
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      "external": {
        "uri": "https://restofworld.org/2025/brazil-ai-social-security-app-rejected/",
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        "title": "Brazil’s AI-powered social security app is wrongly rejecting claims",
        "description": "An algorithmic tool meant to reduce bureaucracy is misfiring on complex cases, and vulnerable Brazilians are paying the price."
      }
    },
    "langs": [
      "en"
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    "createdAt": "2025-05-06T23:35:10.529Z"
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